Card Activation

Go from envelope to activated with AirKey

Get customers up and running fast by offering a code-free, call-free way to activate their new card.

Illustration of a hand tapping a card to an envelope to activate it

Tap to Unlock...

  • Instant Card Activation

    Turn card dormancy into early spend with a simple, physical gesture.

  • Intuitive Self-Service

    Reduce call center volumes by empowering customers to activate safely and independently.

  • A Standout First Impression

    Replace clunky, multi-step onboarding with a smoother, tap-based interaction customers prefer.

Real-world Success

#1 Activation Method

10M+ Card Activations

+7 NPS Uplift

60% Drop in Call Volume

20% Fraud Reduction

The AirKey Journey

Activating a New Card with AirKey

Phone mockup showing the login screenPhone mockup showing the welcome and activate card screenPhone mockup prompting the customer to grab their new cardPhone mockup showing the ready to scan screenPhone mockup showing the card activated confirmation
  1. Initiate Activation

    Upon receiving their physical card, your customer logs into their mobile banking app to begin activation.

  2. Click Start Activation

    They then select the option to start card activation within the app's native interface.

  3. Take Out Card

    The screen prompts your customer to grab their physical card, ensuring they have it ready to tap.

  4. Tap to Phone

    A 'ready to scan' overlay appears, instructing your customer to tap their card against their phone.

  5. Activation Complete

    Once verified, a confirmation screen appears, notifying your customer that their card is activated and ready to use.

Benefits

Why Tap-to-Activate?

  • Gets customers up and running on day one

  • Promotes early spend

  • Protects against stolen/intercepted cards

  • Reduces call center traffic

Tap in

Your key to modern fraud defense

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Use Cases

AirKey Anywhere

Deploy one-tap digital security where it matters most.

  • Card Activation

  • Icon representing Mobile App

    Mobile App

    Simplify app enrollment and login workflows with fast, convenient AirKey technology.

  • Icon representing Digital Wallet

    Digital Wallet

    Make adding cards to digital wallets fast, intuitive, and secure.

  • Icon representing High-risk Transactions

    High-risk Transactions

    Instill confidence in legitimate purchases that might otherwise have been declined.

  • Icon representing Money Movement

    Money Movement

    Safeguard wire, ACH, and P2P transfers by incorporating an AirKey tap before release.

  • Icon representing More Use Cases

    More Use Cases

    Extend AirKey authentication and identity verification across call centers, credential resets, age confirmation, and beyond.

*All content, documentation, tools, and materials available on this website are provided for general informational and educational purposes only. Nothing on this site constitutes professional legal, financial, or technical advice, or indicates the suitability of AirKey’s service for your unique circumstances. Your use of any information or materials on this website is entirely at your own risk. The performance data, case studies, and metrics displayed on this site reflect historical outcomes achieved under specific operating conditions. They do not constitute a promise or legal guarantee of future performance, return on investment, or feature efficacy. Actual outcomes of your AirKey deployment will depend heavily on factors outside our control, including your technical infrastructure, data quality, user adoption, market conditions, and third-party integrations. AIRKEY AND ITS AFFILIATES ACCEPT NO LIABILITY FOR THE USE OF THE INFORMATION CONTAINED IN, OR SUPPLIED WITH, THIS WEBSITE, EITHER BY THE INTENDED RECIPIENT OR BY ANY OTHER PERSON OR ENTITY. AIRKEY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES, FEES, COSTS, OR EXPENSES SUFFERED OR INCURRED BY THE INTENDED RECIPIENT, OR BY ANY OTHER PERSON OR ENTITY, IN RELIANCE ON THE INFORMATION PRESENTED ON THIS WEBSITE. ANY RELIANCE TO THE CONTRARY SHALL BE CONSIDERED UNREASONABLE AND UNFORESEEABLE.